Why do we jam?
What’s the motivation for the organisers of the Service Jam Berlin to do the event? Why all the work for this relatively small group of people? Mauro Rego asked this questions — Katrin, Olga, Manuel and Martin answered.
Recorded live stream of final presentations
Thanks to modern technology and—even more—the jam’s gorgeous videographer took everyone in the world with internet access could follow the final presentations. 5 groups presented their service concepts.
Meet the service jammers of 2013
Say hello to the 35 jammers, 4 organisers and 8 supporters of the Service Jam Berlin 2013 who all together spent roughly 900 hours jamming on the first March weekend.
Research, Ideation and Elevator Pitch
Go for quantity! Defer judgment! Go for wild ideas! Build on the ideas of others! — these rules or rather hints in service design processes are well-known, yet cannot stressed enough to unsure we all stick to them for achieving better results …
Knowledge sharing: D.Bing time!
Alexander Tornow from gruppenbing and Kira Krämer from inventedhere guided the jammers through a d.bing session, an interactive insight sharing method.
Saturday morning: Breakfast and research
Wake up, Berlin jammers! On Saturday the jam really kicks off — of course with a delicious jammy breakfast, some agenda setting and a comprehensive input by a service design specialist. Fjord’s Eva Hernando introduced research techniques.
Team learning in Service Design
Tomorrow, Aini Homma will give us some insight in tools for knowledge transfer within and between teams.
Friday: Let the Jam begin!
Welcome to the Service Jam Berlin 2013! We are happy to announce that this year we have 5 fantastic teams comprising of nearly 40 people, coming from countries all over the world such as Egypt, Lithuania, Singapore, USA, Poland, and Brazil! This year’s video message from the founders of the Global Service Jams also featured...
What to bring along …
While being able to provide some tools and materials, it would be great if every jammer brings additional equipment along. Here are a few suggestions …
Picking a chef — yet not any chef
With an intense weekend ahead our jammers should have the best culinary treatment possible. Therefore we approached the service Kitchensurfing and booked a chef to take care of Saturday’s dinner …
Diving into Value Flow Mapping
This jam goes a step further. This time we will cater for both the starters as well as more advanced jammers. Jan Schmiedgen will take care of the latter and offer a deep dive into value flow mapping …
Fjord
Gruppenbing
Kitchensurfing
Ohai Brause
Spacedeck